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We don't want you to have anything from Patio Pleasures that isn't completely satisfactory, however due to the nature of our online products, all sales are final. If you wish to exchange an item for another of equal or greater value or for a gift certificate, within seven days of receipt, return it to us at our Boise store at 2250 Vista Ave. Boise, ID 83705. Enclose a note telling us:
- How you want us to handle the return. We can exchange the item or issue you a gift certificate. All items to be returned must be unopened in their original containers.
- Why you're returning the item (for example, wrong product, incorrect size, etc.). If your product is damaged in transit please contact the shipper to file a claim.
- The name and address where to send your exchange item or gift certificate.
- An email address, fax or phone number so we can contact you if we have any questions.
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